Frequently asked questions

Frequently asked questions

You can book a tour through our website by selecting your preferred tour, date, and number of participants. Then, follow the instructions to complete your booking. If you have any issues, feel free to contact us.

We accept major credit cards, PayPal, and direct bank transfers. All transactions are secure and encrypted for your protection.

Yes, you can cancel or reschedule your tour. Please check our cancellation policy for specific details regarding deadlines and possible fees. Contact us as soon as possible if you need assistance.

Some tours may have age restrictions depending on the activities involved. Please check the details on each tour's page or contact us for clarification.

We recommend bringing comfortable clothing, suitable footwear, sunscreen, and a water bottle. Some tours may require additional items, which we’ll list in the tour details.

We strive to make our tours accessible for everyone, but not all tours may be suitable for wheelchair users. Please contact us in advance to discuss specific accessibility needs.

While it’s not mandatory, we highly recommend purchasing travel insurance that covers medical expenses and cancellations to ensure peace of mind during your trip.

Our tours are offered in several languages. Please refer to the tour details to check language availability or contact us to request specific language support.